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FREQUENTLY ASKED QUESTIONS

  • DO YOU OFFER COD?
    Yes, we offer both online payment and cash on delivery options.
  • HOW WILL I GET TO KNOW THAT MY ORDER IS SUCCESSFUL?
    Once we get your order, you will receive an order confirmation email along with the timelines.
  • HOW DO YOU MAKE SURE THAT THE PRODUCTS REACH US SAFE?
    Our mutilayered packaging keeps the item absolutely safe.
  • CAN I TRUST YOUR PAYMENT GATEWAY?
    Absolutely, our payment gateway is extremely safe. We ensure complete privacy of customer's details.
  • WHAT IS YOUR RETURN POLICY?
    We believe in making your experience wonderful every time, hence, if you are not happy with any of our products you can return it without hassle as we offer a 5 days hassle-free return
  • WHAT IS YOUR DELIVERY TIME?
    Products in Berhampur, Odisha delivered same day whereas, products outside Berhampur, Odisha are delivered in 3-6 working days.
  • WHOM SHOULD I TALK TO IF I HAVE A CONCERN?
    Feel free to reach us at info@urbanshub.com Or Call- 9778133131 / 7008481108 / 0680-2290749 & we'll be more than happy to assist you.
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